Your Privacy, Our Priority at LyraPay
At LyraPay, we understand the critical importance of data privacy and security in today's digital economy. Your trust is paramount, and we are committed to safeguarding your information with the highest standards of care and compliance.
We operate under strict adherence to UK and EU data protection regulations, including the General Data Protection Regulation (GDPR), ensuring transparency and control over your personal and business data.
Our Commitment to Your Privacy and Data Protection
LyraPay is dedicated to maintaining the confidentiality, integrity, and availability of your data. Our privacy philosophy is built on principles of transparency, accountability, and user control. We integrate data protection into every aspect of our services, from design to deployment.
- Comprehensive GDPR Compliance: We rigorously follow all GDPR requirements, ensuring lawful, fair, and transparent processing of data.
- Bank-Grade Security Protocols: Your data is protected by encryption, multi-factor authentication, and continuous monitoring, meeting and exceeding industry standards for financial technology.
- Regular Audits & Assessments: We conduct periodic security assessments and privacy impact analyses to identify and mitigate potential risks.
- Dedicated Privacy Team: Our expert team is available to address any questions or concerns regarding your data privacy. Contact us at info@lyrapay.co.uk.
What Information We Collect and How We Use It
To provide our comprehensive payment processing, expense management, and corporate card services, LyraPay collects specific information. We adhere strictly to data minimization principles, collecting only what is necessary for our service delivery, legal obligations, and legitimate business interests.
Data Sharing and Third-Party Relationships
LyraPay does not sell your personal or business data. We share information only when necessary to provide our services, comply with legal requirements, or with your explicit consent. Any third-party processors we engage are subject to strict data protection agreements and undergo due diligence.
- Service Providers: We work with trusted partners for services like cloud hosting, payment gateways, and fraud detection, all bound by confidentiality and data protection clauses.
- International Transfers: If data is transferred outside the UK/EU, we ensure appropriate safeguards as required by GDPR (e.g., Standard Contractual Clauses).
- Legal & Regulatory Requirements: We may disclose information if legally required by law enforcement or regulatory bodies, always ensuring adherence to due process.
Your Rights and Control Over Your Data
Under GDPR, you have significant rights regarding your personal data. LyraPay is committed to facilitating the exercise of these rights.
Right to Access & Rectification
You can request access to the personal data we hold about you and ask for any inaccuracies to be corrected.
Right to Erasure (Right to Be Forgotten)
Under certain circumstances, you can request the deletion of your personal data.
Right to Data Portability
You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
Right to Object & Restriction of Processing
You can object to processing based on legitimate interests or restrict processing under certain conditions.
How We Protect Your Data
LyraPay employs a multi-faceted approach to protect your data, combining advanced technological safeguards with stringent organizational policies.
- Technical Security Measures: This includes end-to-end encryption for data in transit and at rest, firewalls, intrusion detection systems, and regular penetration testing.
- Organizational Policies: Strict access controls, employee training on data protection, and clear internal protocols ensure that data is handled responsibly and securely.
- Data Breach Notification: In the unlikely event of a data breach, we have robust procedures in place for timely detection, containment, and notification in accordance with regulatory requirements.
- Continuous Improvement: Our security posture is constantly evaluated and updated to counter evolving threats and maintain the highest level of protection.
Have Questions About Your Privacy?
Our dedicated privacy team is ready to assist. Contact us for any inquiries regarding our data protection practices.
Contact Our Privacy Team